Support

I’m having difficulties playing online.

  1. Check Your Internet Connection:
    Ensure that your iOS device is connected to the internet. You can verify this by opening a web browser or another online app to confirm your network connectivity.
  2. Log In to Game Center:
    Make sure you are logged in to your Game Center account on your iOS device. You can do this by going to Settings > Game Center and logging in with your Apple ID.
  3. Different Game Center Accounts for Multiplayer:
    If you want to play multiplayer games with a friend, ensure that each of you is using a distinct Game Center account. To switch accounts, go to Settings > Game Center and sign out if necessary.
  4. Enable Game Center Notifications:
    To receive Game Center invites and notifications, ensure that Game Center notifications are enabled in your device’s settings. You can customize notification preferences in Settings > Notifications > Game Center.
  5. Check the App Store for app updates:
    Check to see if a new version of the app has been released on the App Store. Outdated software can sometimes cause compatibility issues.
  6. Restart Your Device:
    If you’re still experiencing issues, try restarting your iOS device. This can help resolve temporary glitches that may be affecting Game Center.
  7. Check Game Center Service Status:
    Occasionally, Game Center may experience server issues. You can check the current status of Game Center servers by visiting the Apple System Status page online. If there’s a service outage, you may need to wait until it’s resolved.

I can’t find an app I previously purchased.

See Apple’s guide to redownload apps and games from the App Store.

I would like a refund.

See Apple’s guide to requesting a refund.

I still need help.

Feel free to reach out to me on the contact me page.